Frequently asked questions about our interior design services.

What is a design report?

A design report is something we create for many of our services. It is an often lengthy written report which explains all the design decisions and recommendations that we have put forward to you.

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What are renders?

Some of our services benefit from 3D rendered visuals. You might hear us say this term. For those services, we build a 3D model of the selected room / space and implement the recommendations into these visuals to show you how the recommended design and specific recommended products (or...

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What is a presentation board?

A presentation board is a board (physical or digital dependent on the selected service) which contains photographs and/or samples of the recommended elements of the design scheme. They are a great tool of being able to see how different elements of a design really can come together.

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Can it be done remotely?

Yes, it can. We appreciate that particularly at the moment, people are feeling vulnerable at having people around them in their homes. We will gladly work remotely and offer video calls instead of an in-person consultation. We have a proven track record of this working just as well as...

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What are the stages in the process?

Once you have made contact, we will arrange a consultation with you. Here we will discuss the best service for you. Our consultation will include us taking photos of the space and measurements too. After this we will send you an email confirming our recommendations on the best suited...

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Are you there for follow up support?

Absolutely, we know that creating a design takes a lot more and goes beyond sending you a design. We're here for follow up questions, advice, and all everything in between. We also love seeing progress photos from our clients so always gladly receive these!

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What is the turnaround time?

This depends what other projects we have going on at the same time and depends on each individual design. Some designs can take longer than others - it's quite a flexible concept. One design can flow and be curated quite smoothly and easily, whereas others may take longer to...

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How does payment work?

With our Ruby & Golden room packages, 50% of the price is due before the design commences, with the remaining 50% due on receipt of the design. Our Diamond room package requires 25% of the price before the design, and the remaining 75% on receipt of the design.  The...

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What is included in each of the packages?

A full breakdown of what is included in each of the packages is listed on our Interior Design Services page. To make it easy, we have bullet pointed what is included so it is transparent. If you'd like to go ahead, we also provide you with a 'Terms of...

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